Terms of Service
Last Updated: May 14, 2026
These Terms of Service ("Terms") govern the use of megaone.us, our client dashboard, and the advertising and marketing services (the "Services") provided by MegaOne Global LLC, a Colorado limited liability company based at 1500 N Grant St Ste N, Denver, CO 80203 ("MegaOne," "we," "us," or "our").
By using our website, signing a proposal or service agreement with us, or using the client dashboard, you ("Client," "you") agree to these Terms. If you are accepting on behalf of a company, you represent that you have the authority to bind that company.
1. Our Services
MegaOne provides performance marketing services, which may include paid social advertising (Meta, TikTok, Google, and similar platforms), creative and conversion optimization, and retention and remarketing strategies. The specific scope, deliverables, and fees for each engagement are set out in a proposal or service agreement between Client and MegaOne (a "Service Agreement"). In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement will govern.
2. Advertising Budget, Fees, and Payments
2.1 Components of Payment
Amounts paid by Client to MegaOne generally consist of two components, further detailed in the applicable Service Agreement: Ad Spend (funds designated as media spend on advertising platforms) and Service Fees (amounts payable to MegaOne for strategy, management, and creative work).
2.2 Nature of Payments and Service Credits
Payments made to MegaOne — whether by bank transfer or card — constitute non-refundable prepayment for MegaOne's advertising execution services, except as expressly provided in MegaOne's Refund Policy. MegaOne does not act as a bank, custodian, or escrow agent, and does not hold Client's funds in trust. Upon payment, such funds become the property of MegaOne, and are applied toward Client's campaigns and applicable fees, as agreed.
Any amount displayed to Client in the dashboard represents a service credit — an internal accounting record of prepayment that has not yet been applied to Client's campaigns. A service credit is a bookkeeping entry, not a deposit, stored-value instrument, or asset held for Client. It does not accrue interest and carries no general right of redemption; any return of an unspent service credit is available only through the refund process described in MegaOne's Refund Policy.
2.3 Invoicing and No Guarantee of Results
Fees are invoiced in U.S. Dollars in accordance with the applicable Service Agreement. Late payment may result in the suspension of campaigns until amounts owed are resolved. MegaOne will apply its expertise and reasonable efforts to operate effective campaigns; however, advertising performance depends on numerous factors outside MegaOne's control, including platform algorithms, market conditions, Client's offer, and Client's website, among others. MegaOne does not guarantee any specific outcome, including any particular ROAS, CPA, or conversion rate.
3. Client Responsibilities
Client agrees to provide accurate information and the access, assets, and approvals reasonably required for MegaOne to perform its work; to ensure that all advertised products and services comply with applicable law and platform policies; to hold the rights necessary for MegaOne to use any assets Client provides; and to maintain a privacy policy and consent mechanisms sufficient to cover the tracking tools MegaOne configures on Client's behalf (see MegaOne's Privacy Policy). MegaOne may decline or suspend work on any matter it reasonably believes violates applicable law, platform policies, or these Terms.
4. Third-Party Advertising Platforms
Campaigns are operated through accounts on platforms such as Meta, TikTok, and Google. These platforms set their own rules and review processes, and may change algorithms, restrict targeting, or suspend accounts at any time, all of which fall outside MegaOne's control. MegaOne is not responsible for losses arising from a platform's own decisions, policy changes, or outages.
5. Intellectual Property
Client retains ownership of its trademarks, content, and other materials provided to MegaOne, and grants MegaOne a license to use such materials to perform the Services. Subject to payment in full, final creative deliverables produced specifically for Client become Client's property. MegaOne retains ownership of its own methodologies, tools, and know-how, and may apply general, non-confidential learnings across engagements with other clients.
6. Confidentiality
Each party will keep the other party's confidential information private, using it solely to perform its obligations under these Terms and any applicable Service Agreement, and disclosing it only to those who reasonably require it or as required by law.
7. Term and Termination
An engagement continues on the terms specified in the applicable Service Agreement, or otherwise until terminated by either party upon reasonable prior written notice. Fees and Ad Spend already earned or allocated prior to termination remain payable. Any remaining, unallocated advertising budget will be handled in accordance with MegaOne's Refund Policy.
8. Disclaimers and Limitation of Liability
The Services are provided on an "as is" basis, without warranties of any kind, to the extent permitted by law. Neither party will be liable for indirect, incidental, or consequential damages. MegaOne's total liability for any claim relating to the Services is limited to the Service Fees paid by Client in the months preceding the claim, as further specified in the applicable Service Agreement. Certain jurisdictions do not permit limitations of this kind, in which case portions of this section may not apply.
9. Indemnification
Client agrees to indemnify MegaOne against claims arising from the products or services Client advertises, Client's breach of these Terms, or Client's violation of applicable law or the rights of a third party.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Colorado. Prior to initiating a formal dispute, the parties will first attempt to resolve the matter informally and in good faith. If informal resolution is unsuccessful, disputes will be resolved by binding arbitration administered by the International Centre for Dispute Resolution ("ICDR"), the international division of the American Arbitration Association, seated in Denver, Colorado, conducted in English before a single arbitrator, on an individual basis rather than as a class action. Either party may nonetheless bring an individual claim in small claims court, or seek urgent injunctive relief in court to protect intellectual property or confidential information.
11. Changes and General Terms
MegaOne may update these Terms from time to time; continued use of the Services following any change constitutes acceptance of the update. These Terms, the applicable Service Agreement, and MegaOne's Privacy Policy and Refund Policy together constitute the entire agreement between the parties on this subject. If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. Neither party may assign these Terms without the other party's consent, except that MegaOne may do so in connection with a merger, acquisition, or sale of its business. Neither party will be liable for delays caused by circumstances reasonably beyond its control, including natural disasters, service outages, or changes to a third-party platform's own policies.
12. Contact Us
MegaOne Global LLC
1500 N Grant St Ste N
Denver, CO 80203
Email: [email protected]